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No, if the issue is our fault (wrong or damaged item), we will replace it free of…
Once approved, exchanges are usually processed within 5–7 business days.
Share a parcel opening video within 24 hours of delivery, and we’ll send a replacement.
If you received the wrong item, contact us within 24 hours with a parcel opening video, and…
No, we don’t allow returns for reasons like dislike or change of mind.