Returns & Exchanges

No, if the issue is our fault (wrong or damaged item), we will replace it free of…

Once approved, exchanges are usually processed within 5–7 business days.

Share a parcel opening video within 24 hours of delivery, and we’ll send a replacement.

If you received the wrong item, contact us within 24 hours with a parcel opening video, and…

No, we don’t allow returns for reasons like dislike or change of mind.